FAQ

Frequently Asked Questions

Here are some of our most frequently asked questions. If your question isn't listed below then please feel free to get in touch with us


Can I pay using a credit card or debit card?

Yep, you sure can. As of November 2015, we have introduced an easier way for you to make payments. You can pay using your credit or debit card over the phone, online after confirming your booking or when we attend your event in person. We use Worldpay to process our transactions so you can be rest assured it’s done in a safe and secure manner.

Is there a charge for travel expenses?

If your event is within a 50 mile radius of our base in Leicester, then there will be no charge for travel. For any events beyond this a small charge may need to be added. All events in London carry a flat travel charge of £100.

How big are your booths?

Height: 2.0 Meters Tall, Width: 1.3 Meters Width, Length: 2.3 Meters Long

How will my photos be printed?

All photos will be printed using state-of-the-art thermal dye sublimation printers, as used by photo processing companies. These ensure all photos are delivered touch dry in seconds.

Do you provide staff with the booths?

Yes. We always provide a member of staff at every event to make sure you’re taken care of properly and to ensure your event runs smoothly.

What is the guestbook and how does it work?

The guestbook features all of the pictures taken at your event. We also provide a number of silver or gold gel pens to allow guests to leave their own personalised messages alongside their pictures.

Will we get a copy of the pictures too?

Yes. After your event we will provide you with a USB including high-res versions of all the pictures taken using the booth.

Will our guests be able to view all of the photos?

Yes, following your event we will create a password protected gallery that your guests can access to view all of the pictures taken at the event.

Is it possible to choose between colour or black & white prints?

Yes, you can choose to print your images in either colour or black & white.

What is the live image monitor?

One of our most popular features; the live image monitor allows any guests outside of the booth to see what’s going on inside.

What is green screen?

The Green screen is a great way to add a background to the pictures; this has to be requested before the event. Any Image can be used for the green screen. Unlike other Photo Booths our system uses dual camera technology that can capture a wider angle giving the green screen a better effect.

Example:

Green screen pic_1

Are you insured?

Yes, we carry Public Liability Insurance and all of our booths are electrically PAT tested.

How long do the booths take to set up?

Our typical setup time ranges between 45 and 60 minutes, so we will make sure we arrive at the venue at least 1 hour before the start of your event. All time required for setup is included free of charge and is not counted as part of your run time.

What are idle hours?

Idle hours are deemed as any hours before or after the event where a booth is required, but will not be in operation. Typically idle hours come into play in situations where it is not possible to set up or take away a booth directly before or after an event. All idle hours are charged at £25 per hour.

Do I need to pay a deposit?

A £100 deposit is required to secure your photo booth hire booking with the remaining balance due 14 days prior to your event taking place.

Payment can be provided by BACS transfer or Paypal.

What are your Terms & Conditions and cancellation policy?

Please click here to view our terms and conditions and cancellation policy.

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